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Complex Care Services

Here at the Flame Lily we pride ourselves on our ability to provide excellent standards of care to people in their own homes, this includes both nursing and domestic care. We know the importance of catering to each client’s unique needs and both religious and cultural requirements are taken into consideration. We have a dedicated team of support workers, healthcare assistants, personal carers and allocated care coordinators, and all care staff receives a wide variety of training. In an addition they also receive regular training in Safeguarding adults. Medication Management and Infection Control, to name but a few!

We put you in control..

We want to help you to maintain your independence, and offer our support for you and your family. We understand everyday tasks can become difficult when suffering with an illness, and it is our aim to help make life more comfortable. We do this by offering a combination of care to match your unique requirements.

  • Learning disabilities including Autistic Spectrum Disorder
  • Older People
  • Younger adults with a physical disability
  • Mental Health
  • Sensory impairment
  • Dementia
  • People detained under the Mental Health Act
  • Substance misuse
  • Brain Injury
  • Palliative care
  • End of life care


How we can help

The overall goal at The Flame Lily is to treat everybody as an individual, and as such we aim to tailor our service to meet your needs. Here are a few examples of how we can help:

Independence: We are here to help you remain as Independent as possible no matter what the circumstances

Help with everyday tasks: This can include help at meal times, managing medication, shopping, and personal care.

Helping you achieve your goals: We understand what your independence means to you, and we are committed to making sure you achieve all your goals. Each goal is unique and we are dedicated to help you set these wishes and also fulfil them. These can be as simple as being able to being able to walk unaided to accompanying you on social events.