Complexcare and Supported Living Services
Supported living services for young people between 16-25 years
We offer a wide range of services to our clients. Our services include home care services, specialist complex care services, supported living services, health-related services, hospital at home and supported living services. Our home care services include personal care, companionship, meal preparation, medication management, and support with activities of daily living. Our complex care health-related services cater to individuals with complex care needs, including those with dementia, Parkinson’s, Learning disabilities, Mental health and other neurological conditions.
Our Supported living services for children between 16-25 include supporting those who may have complex support needs, learning disability, mental health, challenging behaviour and other neurological conditions . They include shared accommodation (non-ring-fenced).This accommodation is for looked after children and care leavers only. There may be care leavers over the age of 18 living at the accommodation. Each child will have their own bedroom, but will share communal areas (for example, a kitchen or a living area).Ring-fenced shared accommodation-Looked after children and care leavers aged 16 to 17 may be living in this accommodation with other people who are not care-experienced and aged over 18. Each child will have their own bedroom, but will share communal areas (like, a kitchen and a living area).This service will accommodate upto three young people at any given time.
Capacity for Multi-Agency Work
The Flame Lily Healthcare has a dedicated team of care professionals who are trained to work closely with other healthcare providers and agencies to ensure that our clients receive the best possible care. We have a robust referral system in place that enables us to work with other healthcare providers and agencies, such as hospitals, GPs, and social care providers, to provide a coordinated approach to care.
Supported Living for adults
Over 18 years of age - These provisions are made as per the guidance of the Care Act 2014. This may range from short periods to up to full time care. The delivery of service hours and number of staff is dependent on the requirements of the funder and needs of the individual. These offer an option for individuals who do not want to live in residential care but find it difficult to cope at home. It provides suitable accommodation, which can be an individual's own home, with some forms of support such as help with activities than enables an individual to live an independent and fulfilling life. Supported living can also be shared by two or three people with similar health problems. Staff visit the service to assist with tasks such as activities of daily living, finding a job, going out to college or work, shopping, housework, and repairs.
We recognise that from time to time, individuals may not have sole access to their accommodation and may live with other tenants, however, still require a support package. We work closely with our landlords to ensure that accommodation that they provide is to the highest standard possible to create a safe and environmentally sound space
Capacity for Multi-Agency Work
The Flame Lily Healthcare has a dedicated team of care professionals who are trained to work closely with other healthcare providers and agencies to ensure that our clients receive the best possible care. We have a robust referral system in place that enables us to work with other healthcare providers and agencies, such as hospitals, GPs, and social care providers, to provide a coordinated approach to care.
Hospital at Home service
Access to Specialist Clinical and Care Staff
A Hospital at Home service is a subtype of Intermediate Care, encompassing both the active treatment at home by health care professionals of patients (for a limited period) who may otherwise be admitted to hospital and helps patients with early supported discharge.Our team of highly-trained specialists and professionals work with service users, providing high-quality clinical care that helps keep service users out of the hospital. With more than 50 years of experience across the spectrum, you are sure to get the best support you need.
Domiciliary Care and Live in Care
This regulated activity is managed from head office as per the address of the business. Under this provision, Flame Lily Healthcare will provide personal care to clients in their own home. There will be no involvement by the company in the decision making around the client’s home. The package of care will be tendered depending on the requirements as laid out by the funder – whether this is the client, local authority or healthcare. The client will reserve the right to terminate the service with Flame Lily Healthcare at any time and choose to move to another provider.
Capacity for Multi-Agency Work
The Flame Lily Healthcare has a dedicated team of care professionals who are trained to work closely with other healthcare providers and agencies to ensure that our clients receive the best possible care. We have a robust referral system in place that enables us to work with other healthcare providers and agencies, such as hospitals, GPs, and social care providers, to provide a coordinated approach to care.
Here is what some of our clients are saying
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Edbaston Complex Team (Birmingham City Council)
I have to say, the change in SU is remarkable – he seems so happy in his placement. I can only commend your input as his confidence, quality of life and general outlook seem to be so much better now than when he was in hospital.
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Regency Court
Shelly was amazing during what was a very difficult day for us at, Regency Court. Our sincere appreciation goes to The Flame Lily for having provided competent and dedicated personnel to us in our critical hour of need.
