As we embrace the festive season, we at The Flame Lily Healthcare want to express our heartfelt gratitude for the trust you place in us. This year, we have been privileged to support individuals and families in living their best lives, whether at home or as active members of their communities.

Our mission is to go beyond traditional care—empowering independence, nurturing dignity, and building meaningful connections. Together, we have made strides towards creating environments where everyone can thrive, and for that, we thank you.

May this Christmas fill your home with joy, your heart with love, and your life with peace. We look forward to continuing this journey with you in the New Year.

Merry Christmas and a Prosperous 2025!

With warm regards,
The Flame Lily Healthcare Complex Care Services
Simplifying complex needs, helping you live your best life.

Providing Tailored Support for a Smooth Journey to Independence

At The Flame Lily Healthcare, we understand the complexities of transitioning from child to adult care services. For young people like Liam, our dedicated services offer the tailored support needed to navigate this critical stage, ensuring they are equipped for a fulfilling and independent adult life.

Background

Liam is a 17-year-old with learning disabilities and mental health challenges who currently resides in ring-fenced shared accommodation as part of a supported living service. As he approaches his 18th birthday, Liam faces significant changes as he transitions to adult services. His needs include assistance with daily living activities, managing his mental health, and preparing for greater independence.

Intervention

The Flame Lily Healthcare developed a detailed, person-centred transition plan for Liam. This plan was crafted in collaboration with a multidisciplinary team, including social workers, occupational therapists, GPs, and mental health professionals.

To ensure Liam’s smooth transition, the plan incorporated:

● Assistive Technology (TEC): Tools such as a calendar app and visual planners were introduced to help Liam manage his schedule, including attending college, therapy sessions, and social activities.

● Supported Living Services: Liam’s accommodation was tailored to suit his needs, including a private bedroom in shared accommodation with peers who share similar health challenges. Communal areas fostered social interaction while staff provided guidance with daily tasks like cooking, cleaning, and budgeting.

● Skill Development: Dedicated staff worked with Liam to enhance life skills such as meal preparation, self-care, and navigating public transport.

● Social Integration: Staff supported Liam in finding part-time work and engaging in community activities to build his confidence and independence.

● Close Collaboration: Regular meetings with Liam’s social care and healthcare providers ensured continuity of care as he transitioned to adult services under the Care Act 2014.

Impact

Six months before his 18th birthday, Liam has shown tremendous progress. TEC tools have helped him gain confidence in managing his day-to-day responsibilities. With staff support, he has learned to prepare meals, budget his finances, and independently travel to college.

Liam is now actively participating in a community sports club, where he has made new friends and built self-esteem. The transition plan, grounded in collaboration with multiple agencies, ensures that he will seamlessly move to adult services with minimal disruption, preserving his progress and fostering long-term independence.

Capacity for Multi-Agency Work

This case highlights The Flame Lily Healthcare’s ability to collaborate effectively with various agencies to ensure that young people like Liam receive holistic, coordinated care. Our robust referral system and multidisciplinary approach ensure that no aspect of a young person’s care is overlooked.

Take the Next Step with The Flame Lily Healthcare

Do you know a young person preparing to transition to adult services? Whether you’re a parent, guardian, social worker, or healthcare professional, The Flame Lily Healthcare is here to provide the tailored support needed for a successful transition.

Contact us today to learn more about our supported living and complex care services. Use our ‘Make a Referral/Contact us form” or call us at 0333 456 0120 Together, we can empower young people to achieve independence and live fulfilling lives.

From Dependence to Confidence: The Power of Person-Centred Care and Technology

At The Flame Lily Healthcare, our mission is to empower individuals with the tools and support they need to overcome challenges and thrive. Alex’s story is a shining example of how a blend of person-centred care, innovative technology, and professional collaboration can safeguard vulnerability while fostering growth and independence.

Background

Alex, a 30-year-old with cognitive impairments, faced a history of exploitation and significant risks due to poor awareness of danger. His challenges included navigating the community safely and managing behavioural triggers caused by unexpected changes. Alex required 2:1 support and a structured environment to ensure his safety and well-being.

Intervention

To address Alex’s unique needs, The Flame Lily Healthcare developed a comprehensive behavioural support plan. This plan emphasised positive risk-taking within safe parameters, gradually building his confidence in community settings.

Assistive Technology (TEC) played a pivotal role in his journey. A GPS tracker and mobile applications were introduced to enhance his safety while encouraging independence. These tools allowed real-time monitoring, ensuring Alex could explore his surroundings securely. A Care Treatment Plan, developed in collaboration with health professionals such as psychiatrists, occupational therapists, and district nurses, addressed his behavioural triggers and physical health needs. Additionally, Alex’s care team provided training on using TEC to manage his daily activities and routines effectively.

Impact

Alex has made remarkable progress. With the support of TEC and a carefully structured care plan, he now accesses community resources independently with minimal supervision. His confidence in public spaces has grown, and he actively participates in volunteering opportunities. Alex has developed practical skills, such as repairing and maintaining household appliances, which further enhance his independence.

The collaboration between The Flame Lily Healthcare, health professionals, and the integration of TEC has restored Alex’s dignity and self-esteem. He has transitioned from vulnerability to self-sufficiency, exemplifying the transformative impact of holistic, person-centred care.

Breaking Barriers to Empower Social and Emotional Well-being

At The Flame Lily Healthcare, we are committed to helping individuals overcome their challenges to lead fulfilling lives. Jane’s story showcases how personalised care, innovative technology, and a supportive environment can transform anxiety into confidence and isolation into community engagement.

Background

Jane, a middle-aged woman with severe anxiety, faced significant barriers to social interaction. Her fear of crowded places and changes in routine led to a life of isolation, limiting her ability to participate in community activities and form meaningful connections.

Intervention

To support Jane, The Flame Lily Healthcare crafted an innovative support plan rooted in personalised care and the integration of Assistive Technology (TEC). Tools such as video calls, visual planners, and personalised communication aids were introduced to help her navigate her daily routines with ease and reduce anxiety about unfamiliar settings.

Our team collaborated with occupational therapists and speech and language professionals to ensure these TEC solutions were tailored to Jane’s needs. Gradual exposure therapy, integrated into her routine, gently introduced her to new environments. A local community gardening project became a key part of her journey, offering a safe and welcoming space where she could connect with others while contributing to her neighbourhood.

Impact

With consistent support and TEC tools, Jane has achieved remarkable progress. Her anxiety has diminished, and she now actively participates in community events, forming meaningful relationships and contributing to local initiatives. Her engagement in gardening projects has fostered a sense of purpose and pride, transforming her emotional well-being and strengthening her connections within the community.

Jane’s journey is a powerful example of how The Flame Lily Healthcare’s person-centred approach, combined with innovative technology and professional collaboration, can empower individuals to overcome barriers and build a life of confidence and connection.

Breaking Barriers to Empower Social and Emotional Well-being

At The Flame Lily Healthcare, we are committed to helping individuals overcome their challenges to lead fulfilling lives. Jane’s story showcases how personalised care, innovative technology, and a supportive environment can transform anxiety into confidence and isolation into community engagement.

Background

Jane, a middle-aged woman with severe anxiety, faced significant barriers to social interaction. Her fear of crowded places and changes in routine led to a life of isolation, limiting her ability to participate in community activities and form meaningful connections.

Intervention

To support Jane, The Flame Lily Healthcare crafted an innovative support plan rooted in personalised care and the integration of Assistive Technology (TEC). Tools such as video calls, visual planners, and personalised communication aids were introduced to help her navigate her daily routines with ease and reduce anxiety about unfamiliar settings.

Our team collaborated with occupational therapists and speech and language professionals to ensure these TEC solutions were tailored to Jane’s needs. Gradual exposure therapy, integrated into her routine, gently introduced her to new environments. A local community gardening project became a key part of her journey, offering a safe and welcoming space where she could connect with others while contributing to her neighbourhood.

Impact

With consistent support and TEC tools, Jane has achieved remarkable progress. Her anxiety has diminished, and she now actively participates in community events, forming meaningful relationships and contributing to local initiatives. Her engagement in gardening projects has fostered a sense of purpose and pride, transforming her emotional well-being and strengthening her connections within the community.

Jane’s journey is a powerful example of how The Flame Lily Healthcare’s person-centred approach, combined with innovative technology and professional collaboration, can empower individuals to overcome barriers and build a life of confidence and connection.

At The Flame Lily Healthcare, we understand that inclusive holidays play a vital role in enhancing the well-being, independence, and social connections of service users with complex needs. Recently, we had the opportunity to organise a holiday for a group of our service users, and the experience was both inspiring and instructive. The holiday provided a much-needed break and strengthened bonds among the users and staff, reminding us of the joy that comes from shared experiences and the importance of creating opportunities for connection and relaxation. This blog shares the insights and lessons learned from this journey, offering guidance and inspiration for other supported living providers.

“Dependents of overseas care workers and senior care workers can no longer travel to the UK on new visa applications"
From today (Monday 11 March 2024), overseas care workers and senior care workers coming to the UK will no longer be able to bring dependants with them as part of their visa application.

As we observe International Women’s Day,it’s crucial to take a moment to reflect on the immense contributions made by women in healthcare around the globe. Today, we extend our deepest gratitude to the women and organisations at the forefront of this essential sector. Their unwavering dedication and compassion serve as a beacon of hope and resilience, lighting the way towards a healthier, more equitable world.