Care Quality Commission (CQC)

The Flame Lily is an accredited member of the esteemed Care Quality Commission. The CQC is an independent regulator of health and social care services in England. The body strives to provide secure, kind and excellent health and social care services. It even ensures that the medical bodies/agencies governed by them, are periodically monitored, inspected and rated on their services, to ensure that all the standards are met through.  

United Kingdom Homecare Association (UKHCA)

The Flame Lily takes pride in being an accredited member of UKHCA, a professional health, and social care association. All the accredited members of UKHCA are to follow and work by the laid strategy statement “Raising the Standard for Care” and ensure that highest standards of care are provided to the clients, simultaneously even ensuring that the rights of the care workers are protected.

Recruitment and Employment Confederation (REC)

The Flame Lily is a member of the noteworthy REC, the national recruitment professional body. As a part of its Social and Health Care Group, each associated member has to adhere to the Code of Professional Practice (of their sector) and pass their Compliance Test every two years to continue the membership, and, the Flame Lily is a proud member to have passed their inspection, scoring Platinum. 

The REC is affiliated to the NHS Employer’s National Agency and Temporary Staffing Strategic Forum, the Department of Health’s National Procurement Council and the Local Government Association’s Employer Standards Advisory Group. 

The Flame Lily Healthcare are pleased to announce we recently passed our inspection by the REC and scored Platinum!

Crisis Prevention Institute (CPI)

The Flame Lily holds a license to deliver the MAPA Training, a comprehensive training program for the staff that teaches them effective management and intervention techniques to handle and mitigate the aggressive behavior in the workplace.

Frameworks

We are also the members of the following Frameworks:

• Health-Trust Europe
• London Procurement Partnership for Lots 1 & 2
• DePoel
• Four Seasons Healthcare UK and Scotland and Shaw Healthcare

Founded

16

Years ago

Staff were kind and caring. People's needs were assessed and care records gave clear guidance on how people should be supported.

House of the Flame Lily

CQC overall rating

Good

14 September 2016

See the report