Cookie Policy & Cookie Management Of The Flame Lily
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Here you can find information on our use of cookies, our cookie management and how we, The Flame Lily, will use the data collected from you, of you.


What are cookies?

Cookies, also known as HTTP cookies, web cookies, or browser cookies, are pieces of data stored by websites inside your browser, which can be referred to by us when you return to our site at a later date. Cookies were designed as a mechanism for websites to remember a visitors’ activities and preferences across visits, to help improve the visitors browsing experience and to deliver a better and more personalised service.


Managing and deleting your cookies

You can manage cookies in a number of ways. Many browsers allow limited control of cookies available on browser settings. Using different computers in different locations means each browser need to be adjusted to suit your cookie preferences (refer ‘managing cookies’ links below).

One can remove any cookies created, depending on which browser they use. Disabling cookies will, on few websites, hinder the performance. It also means you will be prompted to re-enter information which was normally stored in cookies on the website.



We require your consent to accept cookies to deliver the best possible online service to you. This includes unrestricted access to all features on our website made available to other regular users. If you decide to withdraw your consent, some specific features on the website will not be available for you as per the cookie policy standards.



1. How long does a Cookie Last?

- The lifetime of a cookie is totally depending on many factors. All websites have their unique lifespan they assign to cookies. The cookies used by The Flame expire and are deleted from the visitor’s browser at the end of each session (as soon as the browser is closed)

Google Analytics cookies are set to expire after no longer than two years.

2. How secure are Cookies?

- The cookies used on The Flame Lily Healthcare website are carefully tested and kept to a standard-low, simultaneously assuring great user experience, and helping us to run quality checks and assure better functioning of the website.

There are some known security issues with cookies which can result in session hijacking. The cookies used on The Flame Lily Healthcare website are no more vulnerable to this than any other standard website.

3. What if I withdraw my consent? Will I have to give my consent again to use the website?

- We are working on this! It is likely that you will be able to visit the site without providing consent but some functionality may not be available.

4. Why make changes to Cookie Policy?

- The previous rule on using cookies for storing information in Europe was that organisations had to:

  • Tell users how they use cookies, and
  • Tell them how they could ‘opt out’ if they objected
  • Many websites did this by putting information about cookies in their privacy policies and giving the user or subscriber the possibility of ‘opting out’.

This rule was set out in Regulation 6 of the Privacy and Electronic Communications Regulations 2003.


The new requirement under Regulation 6 is essentially cookies can only be placed on machines where:

  • The user is provided with clear information about the purposes of the storage, or access to that information and
  • Has given his or her consent
  • The only exception to getting consent is where such storage or access is strictly necessary for the provision of an information society service requested by the user.